My name is Julie White and I work in the Contact Portfolio team of HMRC Digital Services. Over the past few weeks we've been collaborating closely with GDS on the contacts application for GOV.UK, to help our users find the right …
On GOV.UK PDFs (and a large variety of other file types) are presented as 'publications', which means they get a landing (or umbrella) page that provides extra information about the publication. This includes a summary, additional detail about the document, the file …
Here are some of the things we've been doing in the last seven days: Content We've been working on the first batch of PAYE content, which is now ready to be fact checked by our HMRC colleagues. They'll be reviewing …
Here are some of the things we've been doing in the last seven days: Content We've been sprinting on further PAYE content, including what to do when taking on a new employee, and what to do when an employee leaves. …
Tax is a broad topic, so it’s inevitable that as we start to identify user needs and create tax content on GOV.UK we’ll come across areas that are part of work being done by other transition teams at GDS. To …
Here are some of the things we've been doing in the last seven days: Content We've been sprinting on content production for PAYE, including new smart answers for registering as an employer and taking on new employees. We've also been …
On Thursday 5 December, the Chancellor of the Exchequer will be making his Autumn Statement to Parliament. It is a significant political event with information published by multiple departments including HM Treasury and HM Revenue & Customs. In the past, …
Several UK tax publishers have been in touch with us to learn more about how the transition of HMRC to GOV.UK will affect them. There are many publishers who use and build upon content published by HMRC to create products relied …
Plain English is mandatory for all of GOV.UK. This means we don’t use formal or long words when easy or short ones will do. For example, we normally talk about sending something (whether online or in the post), rather than …
With over 100,000 pages of content, tools and calculators, the HMRC website is one of the largest to be moved onto GOV.UK. So, where will we start? With real users and real needs. The users of HMRC's website include individuals, sole-traders, …