In the past few months we've made great progress with transitioning content from HMRC and 300+ agency websites to GOV.UK. So far we've managed these transitions in two separate teams but we realised over time that we had much to …
To write a detailed guide, you should always start with the user need. Pasting this temporarily into the top of your document will help shape the content around the need. What do you want people to know or be able …
Plain English is mandatory for all of GOV.UK. This means we don’t use formal or long words when easy or short ones will do. For example, we normally talk about sending something (whether online or in the post), rather than …