Oliver Sinden

Making HMRC data more accessible

Oliver Sinden, 10 January 2014 - Data

A new feature that we've introduced on GOV.UK allows users to see a preview of a CSV file without having to download it. Much of the HMRC transparency data is in CSV format, so this particular feature should help people …

Visit to HMRC contact centre

Oliver Sinden, 18 December 2013 - User research

Every year HMRC receive 79 million phone calls to its network of contact centres across the country. A vital part of the transition project is to create web content that means users don't always need to call HMRC in order to …

HMRC transition to GOV.UK

This used to be the blog for the HMRC transition team but it has since been archived. We will not be able to reply to comments or keep posts up-to-date. More about this blog and alternative sources of information.

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